Let’s Continue Registering Your Warranty
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Let’s go through some of the common questions that we get asked by our customers
Why does my pillow come vacuum sealed?
This makes the pillow easier to transport and it’s airtight packaging prevents the pillow from becoming dirty/contaminated during shipping, or just waiting on your porch, meaning that you will always receive a fresh, clean pillow for use.
How long will the pillow take to regain its shape?
It could, however, take up to 72 hours for the pillow to fully expand and reach its full height.
When the pillow is first opened the compressed foam on the surface of the pillow is the first to absorb air and expand quickly, meaning that the pillow will regain most of its shape in the first couple of hours. However, this does also mean that it takes much longer for air to reach the foam towards the centre core of the pillow and expand it to increase the pillow’s height. Please allow for up to 48 hours before measuring the height of your pillow to allow ALL the foam to properly expand.
Do I need to air-out my pillow before use?